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In addition to many excellent commercial products there are plenty of good free antivirus programs available. Having an effective antivirus is a must for everyone. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. They usually have security updates every month.

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Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. Please consider using these ideas to help secure your computer.

You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

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If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it. Please double click on AdwCleaner.exe to run the tool.

Click Start > Run and copy/paste the following bold text into the Run box and click OK:.

The following will implement some cleanup procedures as well as reset System Restore points:.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

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Get the latest version of the Adobe Reader.īefore your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. Please paste the logs in your next reply, DO NOT ATTACH THEM If the Securit圜heck program fails to run for any reason, run it as an Administrator.

A Notepad document should open automatically called checkup.txt please post the contents of that document.

Double click Securit圜heck.exe and follow the onscreen instructions inside of the black box.

Please restart the computer before running this security check.ĭownload Security Check by screen317 from here. Third party programs if not up to date can be the cause of infiltration an infection. Please just paste the contents of the DDS.txt log in your next post. Please note: You may have to disable any script protection running if the scan fails to run. No input is needed, the scan is running.įollow the instructions that pop up for posting the results. Use the other options.)ĭouble click on the DDS icon, allow it to run.Ī small box will open, with an explanation about the tool. Save it to your desktop.ġ: DDS.scr (Not recommended if you use Chrome to download this.

It will just give me some additional information about your system.ĭownload DDS by sUBs from one of the following links, if you no longer have it available. Please download and run this DDS Scanning Tool.

Please post the contents of JRT.txt into your reply.

On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.

Please be patient as this can take a while to complete, depending on your system's specifications.

The tool will open and start scanning your system.

If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.

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Please close your security software to avoid potential conflicts.

You can find the log file at C:\AdwCleaner.txt (n is a number).

Please post the content of that log file with your next answer.

A log file will automatically open after the scan has finished.

Click on Delete tab follow the prompts.

Double click on AdwCleaner.exe to run the tool.Close all open programs and internet browsers.Please download AdwCleaner by Xplode onto your Desktop. Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.